| RezOvation Desktop | Credit Card Processing | Booking Engine |
Some of the files in this area are in .PDF (Adobe Acrobat) format. For a free download of Adobe Acrobat® Reader™ please click Get Adobe Reader image. |
 |
Looking for training videos? Go here.
|
RezOvation Desktop User Guides
|
RezOvation Desktop User's Manual
Full user's manual for RezOvation Desktop. |

Download
|
RezOvation Desktop Installation Guide
Reviews the installation procedure and setup steps for RezOvation Desktop. If you are a new user, you should start with this guide. |

Download |
RezOvation Desktop 7.x Quickstart Guide
Covers the basics of using RezOvation. If you are a new user, read this after reading the Installation Guide. |

Download |
Guest Tracker to RezOvation Desktop Conversion Guide
Read this guide if you are converting from Guest Tracker to RezOvation. |

Download |
RezOvation Desktop 7.x Credit Card Processing Guide
Describes the configuration and use of the Credit Card Processing Module. If you are using the latest version of RezOvation Desktop you should download this guide. |

Download |
RezOvation Desktop 2006 Credit Card Processing Guide
Describes the configuration and use of the Credit Card Processing Module. |
 Download |
RezOvation Desktop Call Accounting Configuration Guide
Instructions for configuring the Call Accounting Module. The Call Accounting module is available as an add-on. |

Download |
RezOvation Desktop QuickBooks Configuration and Use Guide
Covers the configuration process for the QuickBooks export and details how information is exported to QuickBooks. |

Download |
Booking Engine User Guides |
Booking Engine Manual
Detailed manual describing the setup of and features of the RezOvation Booking Engine. Useful for understanding all the options available when using the Booking Engine. Required for setup if you are using the Booking Engine without RezOvation Desktop. |

Download |
Booking Engine RezOvation Desktop Quick Start Guide
Outlines the key steps to setup your new Booking Engine 2.X account when using RezOvation Desktop. Use this guide to get started with your Booking Engine account as quickly as possible.
If you are using the Secure User Processing option (SUP) please note that before entering any information under Finance Settings (page 23), you should contact RezOvation Support to have your account set to use the Secure User Processing option. |

Download |
Booking Engine RezOvation Desktop User's Guide
Configuration guide for RezOvation Desktop users configuring and using the Booking Engine. |

Download |
Booking Engine Credit Card Processing |
Authorize.net / QuickCommerce User's Guide
Outlines the process for voiding and refunding transactions through the AUTHORIZE.NET payment gateway. |

Download |
Booking Engine E-Commerce Setup Guide
Outlines the process for configuring the Authorize.net / QuickCommerce Gateway for use with the Booking Engine.
|

Download |
Expanded Refund Application
This form must be filled out to enable expanded refund capabilities for the payment gateway. This is required if you would like to record partial refunds through the Authorize.net gateway. |

Download |