RezOvation Desktop 2004.5.9 Update Release

FUNCTIONALITY ADDITIONS

  • New reports

    Added a Net Account Changes, Account Balances, and Payments by Account report, which allows the user to more easily track what accounts payments have been applied to. For example, you can now more easily see how a payment has been moved from Advanced Deposits to Revenue.

    Also added option to calculate Advanced Deposits for the past.

  • Transfer to voucher

    Added option to transfer a payment to a voucher when a reservation is cancelled. The payment is transferred automatically to a gift certificate which can then be used for a future stay.

  • Lock invoices in the past

    You can now restrict the ability to edit an invoice in the past to a specific user level. This can be edited under Tools > Configure > Settings.

  • Enhanced security for credit card numbers

    Improved the security of credit card numbers so that they can only be viewed by entering a password. This helps protect against unauthorized access to credit card numbers. In addition, the CV2 field has been removed due to changes in credit card processing regulations preventing the storage of CV2 numbers. You may still enter a CV2 number when processing a credit card, however.

  • Reztracker interface

    Added interface to the new Reztracker online availability system.

  • Improvements to Booking Engine upload speeds

    Improved the speed of Verify Configuration and Verify Occupancy significantly. The Verify Configuration and Verify Occupancy process now takes minutes to complete.

BUG FIXES

Contact Data

  • Fixed an issue where the Inquiry Contact Category was not being set properly.
  • Fixed an error 3420 and 3520 which was occurring to Booking Engine users only when using the zip code lookup feature

Credit Card Processing

  • In some cases credit card transactions were failing to process failure when attempting to process an amount of greater than $1000.00.
  • Increased length of the approval code field from 50 to 100 characters, as in some cases the approval code was 51 characters.
  • Fixed a run-time error '9' when attempting to refund a transaction that was not originally processed through the Merchant Partners gateway.
  • Added better handling for duplicate credit card transactions, i.e. if you process a transaction on the same credit card, for the same amount, on the same day, then the Merchant Partners gateway was occasionally returning an "approved" message. RezOvation now checks to see if it has already received the same approval code from the gateway, and if so, it flags the transaction as rejected.
  • Fixed an issue where using "Cash Back" for a transaction that was originally processed using the Merchant Partners gateway would record credit card information and approval code information with the "Cash Back" transaction.

Letters

  • Fixed an issue where the <CONTACTTYPE> code was not displaying the correct code, e.g. a "Repeat" type was printing as "New".

Online Availability

  • Fixed an issue where reservations were not being downloaded from NetBookings due to invalid credit card information. This would cause a run-time error "13".

Point of Sale

  • Resolved a bug which was causing a run-time error 13 and error 94 when adding an item to an existing invoice and selecting "update".
  • Added full support for new USB bar code reader
  • Fixed an issue where creating an new invoice would result in duplicate entries. This only occurred if a new invoice was created and then the dates on the invoice were edited so that each line item had a different date.
  • Fixed an error 3021 and 3020 that occurred when adding a call accounting charge to an invoice.

Miscellaneous

  • Fixed various spelling errors
  • Fixed an issue which was causing an error 53 when downloading an update
  • Fixed an issue with the Conversion Wizard where credit card numbers were not always transferred for contacts with multiple credit card numbers.
  • Added function to delete old backup file created when selecting Help > Support > Upload Data. In some cases the backup file was not be properly updated before sending to support.
  • Fixed an issue with the Booking Engine sync where the credit card information was not fully downloaded. The card is now downloaded for "Secure User Processing" Booking Engine accounts ONLY.

Reports

  • Payments by Account report was not calculating payments properly that were split among multiple properties
  • Resolved error 35602 on startup after updating. Caused by duplicate entries in the reports table.


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RezOvation Desktop Overview
Guest Management
Real-time Reservations
Global Distribution System
Credit Card Processing
Marketing Tools
Reports
Hourly Reservations
Point of Sale Inventory
Call Accounting
Online Availability
Multiple Properties