RezOvation Spring 2011 Release Notes

New Features & Improvements in 5.9

Booking Engine

• Added support for the Google Asynchronous Tracking script. See the wiki for details on how to set this up.
• We now show the "please select" error message at bottom of checkout below submit button instead of on top, to make it easier for the guest to see if they made a mistake during the checkout.
• We reworked the charge & payment breakdown on the Complete Order & Confirmation page for clarity.
• The Rooms title is now customizable (e.g. to read "Units", "Cabins", etc.), and can be configured from the Booking Engine settings.
• We now default # of guests on the check availability step to the lowest base capacity for configured rooms.
• We added a setting to date BB.com Direct Deposits on check in date OR check out date. This setting can be changed under the Reports configuration. Note that this setting will only change new reservations - reservations that have already been booked must be updated by RezOvation Support, so please contact us if you need this done.
• Error messages displayed at the "Review your Reservation Details" form are now more user friendly.
• We now hide CVV (credit card security code) field if Intuit real-time deposits are not enabled.

Occupancy Map

• We now display tooltips for a longer period of time.
• Rack rates can now be displayed in unbooked cells - to turn on this setting go to the Lists & Occupancy Map settings screen under Configuration.

Reports & Letters

• Advance Deposit Detail: Added codes for check in date and check out date (sChkInDt, sChkOtDt)
• Advance Deposit Detail: Added code for Deposit Unused (sDepUnUsed, sDepUnUsedSbTot, sDepUnUsedTot)
• Advance Deposit Detail: Added code for Deposit Used (sDepUsed, sDepUsedSbTot, sDepUsedTot)
• Advance Deposit Detail: Add code for Balance Due (sDue, sDueSbTot, sDueTot)
• Group Reservations: Added code for sAvgRate
• Reservation Balance: Added codes for Amount Due (sDue, sDueSbTot, sDueTot). These show whether a reservation has an unused balance, and can be negative.
• House Gift Certificates: Added a column for GC Liability
• Added a new Accounts Receivable report
• Reports: Added a new Daily summary report
• Reports: Add a new Pending Cashflow report. This report can be accessed by downloading this template, and then uploading it under Reservation Balance. Note that typically this report is filtered for Future reservations only (Status = Future). In this case, it will show all future reservations after the end date of the report.
• Payment detail: We now show transaction type (e.g. payment/refund/void) in Payment Details section for Intuit payments
• Add option to date BB.com direct deposits on either check in date or check out date.
• Letters > Reservations: Add code for Deposit Due (sDep).

Payments

• Custom batch ID (if custom batches are used with Intuit) are now display on the transaction detail within the reservation
• We added a tree view for credit card payments, so that history can be seen e.g. when a payment is voided, refunded, captured, etc.
• We now send confirmation number and reservation arrival / depart dates in the Comments field for Intuit transactions so that transactions on the Intuit Merchant Center can be more easily tied back to RezOvation GT
  

Misc

• Microsoft .NET 4 is now installed by default with updates and new installs.
• Microsoft SQL Server memory utilization is now set to "no limit" by default. Microsoft SQL Express will use a maximum of 1 GB of memory.

What's next?

Please check our feedback forum regularly to see what features are in progress and vote for your favorites or submit your ideas, and subscribe to our blog for regular updates and news.

Please read the in-program help document for more details on each feature. To access the help document, click the ? icon on any window, or select Help > Index from the menu.

Bug Fixes & Stability Enhancements in 5.9

Booking Engine

• Fixed an issue where credit card hold payments reflected Deleted for Security
• Fixed a bug where when a room is created, but no base rates are defined, the room shows available via BE link but not available via AC link.
• Fixed an issue where after selecting 3 rooms from Check Availability, can only select 2 rooms from Select Room (RMO 3)
• IK confirmation email | Packages codes now properly display.
• Fixed an issue where the Availability Calendar shifts a day when user clicks on the 'click here to change travel requirements' link
• Arrival time field length on checkout now correctly matches length in PMS
• Discounts will no longer ignore original package discount.
• Fixed an issue were Credit card Bill To name is getting changed to Guest Name for CC Holds
• Fixed an issue where the IK notification email displays incorrect "Total paid" if deposit is requested but not charged
• Fixed an incorrect calculation on the Confirmation page for Amount due on check-in.
• Fixed a bug where available room restrictions were not displaying correctly for RMO2 properties.
• Fixed HTML formatting on Feedback confirmation page
• Fixed a bug where extra guest fees were not always calculated properly for packages.
• Minimum days restriction is now properly respected for Auto Discounts.
• Fixed an issue where batch close time in some cases did not match PMS due to mismatched custom batch IDs.
• Fixed the Packages "Cannot be booked more than xx days" setting as it was misbehaving.
• Fixed an issue where the booking engine was using CST to determine batch close time for Intuit payments.
• sAddonPackages & sLodgingPackages are now correctly displayed in the IK notification email (RezNotification)
• Tweaked the display of deposit and trip insurance.
• Fixed an issue where Room only discounts were not calculated including extra guest fees.
• Fixed an issue where if deposit enabled but Intuit DISabled, Amount to be billed value on Confirmation page displayed as $0.
• Fixed an issue where Time cutoff is incorrect / cannot book same day if booking after 12 noon CST.
• Google Analytics: Moved ga.js script to immediately after <body> tag, moved asynch script to <head> section
• Fixed an issue where in some cases it was possible to select yesterday's date from the calendar drop down on Check Availability.
• Availability Calendar: Fixed an issue where Extra guest fees were not included in rate when changing # of guests, and fees were inconsistent on Travel Summary.
• Availability Calendar: Fixed an issue where Grand total and fees amounts are inconsistent on Travel Summary when Auto Discount is used.
• Availability Calendar: Fixed a bug which was causing the Calendar to begin on today rather than requested arrival date when no availability was found.
• Fixed an issue where the Intellakeeper script was getting mangled and was also showing on all BE's even if not configured.
• Fixed and issue with the Embedded Availability Search guest count not refreshing when # of rooms is changed.
• Fixed an issue with some HTML characters getting garbled when a reservation is booked.
• # of guests entered is now properly distributed when multiple rooms are booked.
• Online GC: Fixed an error using online GC forms.
• Online GC: Email address is no longer mangled if an error occurs during booking.
• Online GC: Purchase Confirmation Email now correctly displays all codes.
• Fixed an issue with <body> tag getting duplicated when a custom template is used.

Payments

• When redeeming a GC, payment amount should default to GC amount
• Fixed an issue with Intuit payments where captures / post-auths for an amount greater than the authorization were not working.
• Fixed an issue with deleting CC payments.
• Fixed the error "Credit card number is invalid" when a credit card was deleted for security.
• Fixed an issue where the credit card "Bill To" name was getting changed to the Guest Name for credit card holds.
• Fixed an issue where a read-only user was able to add a payment.
• Fixed an issue where multiple batches for Intuit payments would occur on the same day.
• Fixed a bug where a payment could not be added after an error occurs (e.g. payment is declined, etc.)
• Record only payments can now be deleted.
• Fixed an issue where Group payments were being included as revenue items.
• Improved refund process so that original transaction is always selected, and voided/refunded transactions no longer appear.
• Voids can no longer be deleted.
• When voiding or refunding a payment and there is an negative balance due, void/refund amount will now correctly default to the full amount of the payment.
• When redeeming a House Gift Certificate, the Amount to Use value can no longer be greater than the GC balance.
• Fixed an issue where bad credit card validation would prevent refund transaction processing.

Reports, Letters, Emails

• Unit Revenue Comparison: Was ignoring the Booked By date.
• Summary: Fixed an issue with redeeming a gift certificate does not lower the House Gift Certificate liability amount.
• Summary: Now correctly calculates Advance Deposit and Gift Certificate Liability values when run for past dates.
• House Gift Certificate: Can now be run for a past date.
• Advance Deposits: Advance deposits were not calculated properly when multiple payments existed on a single reservation.
• Advance Deposits: Voids were showing as income.
• Advance Deposits: Payment authorizations will no longer appear.
• Advance Deposits: Fixed an issue where advance deposits taken vs used calculations were sometimes inaccurate for payments taken on the arrival day of the reservation.
  
• Revenue by Unit: Group by Day is now available.
• Housekeeping: Addon Packages code will now correctly display.
• Taxes: Fixed an issue where tax totals were getting duplicated.
• Occupancy: Was ignoring a month if no bookings exist in that month.
• Payments, Summary: Fixed an issue where voids were sometimes treated as refunds.
• Summary: Fixed the Yesterday and Today quick selection date filters.
• Payments Detail: Records are now correctly sorted by date, then time.
• Revenue by room: Will no longer include discounts - instead use the Discounts report to see this data.
  fixed an issue where the Revenue by Group report was not generating if the the same group was used in two consecutive months.
• Removed GC payments from the Payment Total amount on the Summary report
• Fixed an issue where some reports would have extra white space
• When only an end date is used, date range is no longer restricted based on start date. Fxed an issue where Retail sale revenue was being recognized on the day after the sale was made when using the Departure Date revenue tracking option.
• Confirmation: Fixed packages codes to correctly display package information.
• Blank emails now properly recognize the "new line" character.
• Fixed an error that would sometimes occur when sending multiple emails from the GC / Prepaids list.
• Accounts Receivable: Fixed an issue where Groupings were duplicated when using grouping for Status.
• Fixed an error that would occur when printing Group Folio which contained a canceled reservation.
• sAddonPackages template code will now display a value in Reservations reports

Misc

• Installer > Fixed an error 1001 that would sometimes occur during installation.
• Installer > Fixed an issue where an update would sometimes fail from version 5.0.x to 5.8.x.
• Customer import > Custom fields, notes, other names, and phone # fields are now properly imported.
• Data restore > Fixed an issue where the restore process would fail on the importing step.
• Group reservations > Fixed an issue which was preventing a group from being deleted.
• Discounts > You can now set a Tax account for a discount.
• Discounts > Fixed an issue where revenue was getting miscalculated for room charges.
• QuickBooks export > Fixed some discrepancies with advance deposits.
• Configuration > Fixed a crash that would occur in some cases when changing the room type of a room.
• Configuration > Improved the wording in Tax configuration for "recalculate taxes on all invoices on or after"
• Fixed the States list for Mexico.
• Fixed an issue where line items were not recalculating taxes.
• Packages > Extras/Add-on Packages will no longer disappear after reservation is converted to a group.
• Rate management > Fixed a crash that would occur when using rate seasons & adjustments to make all rooms available

Released on May 18, 2011. Updated on May 31, 2011. Version: 5.9.1.345