| 1.) |
Go to Preferences in the Admin section.

|
| 2.) |
On the Preferences screen under the People
tab in the Relationships area, change either Relation - 4 or Relation
- 5 to "BAD Guest" or some other word or phrase you'd like
to use as in the following graphic. 
Click to Enlarge
|
| 3.) |
Click OK to save your change. |
| 4.) |
Now return to the People section and
Edit a person who you'd consider to be a Bad Guest. In the bottom
right hand corner of the Person Detail screen, click on the "BAD
Guest" option to change this person's relationship to "BAD
Guest" as in the following graphic. 
Click
to Enlarge
|
| 5.) |
The following graphic shows how this
person will now appear in the ALL People section of Guest Tracker.

Click to Enlarge
or if you click on the BAD Guest button on the left side of
the screen, you can quickly see all of your BAD Guests as shown
below!

Click to Enlarge
|
| 1.) |
On the following Person Detail screen
you've added "!!!" after the last name of Ricardo & Janis
Bohnam to indicate their BAD Guest status. You also included some
notes about the problems they caused in the Notes field. 
Click to Enlarge
|
| 2.) |
The following graphic displays how this
technique can be useful from the Quick Reservation screen. In this
example, you used the Find button to search for names that start
with "boh." The only name that appears is Bohnam!!!, Ricardo & Janis
and you can quickly see that there is a problem with this guest by
the !!! at the end of their name! 
Click to Enlarge
|
| 1.) |
On the following Person Detail screen
you've added an Interest called "BAD GUEST!!!" to Bohnam!!!,
Ricardo & Janis to flag them as a Bad Guest. 
Click to Enlarge
|