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How do I run the Database Utilities? How often should I do so?


RezOvation GT, the new software inspired by Guest Tracker, is now available! Click here for details.

Here's what our users have to say:

"I would like to express my great satisfaction with RezOvation GT.  Having been a Guest Tracker user for
7 years, I was hesitant to switch. Looking back, I wish I had made the change sooner.
Way worth it!  We get so many reservations from BedandBreakfast.com and the old way of manually updating online availability took so much of my time.  The credit card processing is another big time AND MONEY saver.  The card numbers are already loaded into Rezo GT for me and,  Quick Books Merchant Services gives me better rates than my prior provider.  I just want to thank you and the team at RezOvation and BedandBreakfast.com for putting this all together." — Glenn Kithcart, The Bentley Inn, Bay Head, NJ

"I love the fact that RezOvation GT is so similar to Guest Tracker, making it easy to learn. It feels familiar, and incorporates lots of innkeeper feedback. Being able to customize reports is key; GT does exactly what we need it to do!" Lyn, Cornell Inn, Lenox, MA

"I installed the credit card processing through Rezovation GT and Quickbooks. What a great program! I have used it this past month and can't believe the ease of using the program. The credit card number can be swiped once and then is recorded and then exported into Quickbooks where it is on the deposit list. No more of this swipe a credit card, remembering to check out customer, and then transmit every night and THEN enter it into Rezo GT. Last year, I forgot to transmit one account on the old machine and finally caught the error 2 months later. Also, the rate is cheaper than any other company. Rezovation GT's support group is also very helpful and pleasant, not like some companies." Wilma Griffin, Camp O' My Dreams, Longville, MN


Overview
The Database Utilities program is used to help maintain and repair your database. They should be run on a regular basis, at least once a week, strictly as a preventive measure. They should also be run whenever there is any sort of a crash or other abnormal termination of your Guest Tracker program.

Running through the Database Utilities is usually the solution to any unexpected Guest Tracker problem. If you are having such a problem, you will probably want to restart your computer before starting the Utilities.
 

Step-By-Step
1) Exit out of Guest Tracker completely before trying to run any of the utilities.
2) Start the Guest Tracker Database Utilities program as shown below.

START: Programs: Guest Tracker: Database Utilities
 
3) The utility programs should always be run in order, beginning at the top of the window. 
From the Guest Tracker Database Utilities window, click the Verify button. 

Database Utilties: Verify/Analyze tab
 
4) The name of your current Guest Tracker database is displayed in the filename field.  Verify that this is the correct database, then click the OK button to proceed with the verification.  

Verify Database window
 
5) When the verification is complete a status message is displayed, click the OK button.

Verified Successfully!
 
6) After running Verify, you should always run Compact (and before running Compact, you should always Verify).
From the Database Utilities window, click the Compact button.

Database Utilities: Verify/Analyze tab
 
7) The name of your current Guest Tracker database is displayed in the filename field, click the OK button to proceed with the compaction.  

Compact: Select database window
 
8) When the compaction is complete, you will be offered an opportunity to save a backup copy of your database.
If you click the Yes button to proceed, a backup copy of your database will be saved to your hard drive.
If you click the No button to proceed, this extra backup will be deleted instead.

Compacted successfully!
 
9) You are done verifying and compacting your Guest Tracker database.
10) In most cases, Verify and Compact are all you need to run to keep your database healthy or to repair any database problems. You may continue and run Analyze if you wish (or if an error message in Guest Tracker has instructed you to), or you may proceed to the next step.
11) Click the Exit button to quit the Database Utilities program. 
12)

Start the Guest Tracker program.   

 

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