| When you try to enter Guest Tracker after
a Windows Operating System crash, you may see the following (or similar)
error message:
Since Windows crashed, Guest Tracker was not able to perform
the normal exit routines and the program thinks that another user
is still accessing the database. WARNING: If you are on a network and not all systems are using
the same version of Guest Tracker you may see this error. Be sure
all systems are using the same (updated) software version before
proceeding.
|
| 1) |
If you have not already done so, click
the OK button to clear the error message from the screen. |
| 2) |
Start the Guest Tracker Database Utilities
program as shown below.
 |
| 3) |
From the Guest Tracker Database Utilities
window, click the Verify button.
 |
| 4) |
The name of your current Guest Tracker
database is displayed in the filename field. Verify that this
is the correct database, and then click the OK button to proceed with
the verification.
 |
| 5) |
When the verification is complete a status
message is displayed. Click the OK button.
 |
| 6) |
Now you are ready to compact the database. From
the Database Utilities window, click the Compact button.
|
| 7) |
The name of your current Guest Tracker
database is displayed in the filename field. Click the OK button to
proceed with the compaction.
 |
| 8) |
When the compaction is complete, you will
be offered an opportunity to save a backup copy of your database.
Click the Yes button to proceed if you wish to save the backup copy.
Click the No button to proceed if do not wish to save the backup copy.
 |
| 9) |
You are done verifying
and compacting your Guest Tracker database. Click the Exit
button to quit the Database Utilities program.
|
| 10) |
Start the Guest Tracker program. |
| 11) |
Your Guest Tracker database is displayed. |
