RESERVATION FAQs

RezOvation GT, the new software inspired by Guest Tracker, is now available! Click here for details.

Here's what our users have to say:

"I love the fact that RezOvation GT is so similar to Guest Tracker, making it easy to learn. It feels familiar, and incorporates lots of innkeeper feedback. Being able to customize reports is key; GT does exactly what we need it to do!" -- Lyn, Cornell Inn, Lenox, MA

"The import from Guest Tracker went very smoothly and I compliment your organization." -- Ron Vergoz, Still Bay Resort, Diamond Point, NY


 

 

What is a quick way to search for someone's reservation?

How do I find a person in my database from the Quick Reservation window?

How do I transfer charges from one group member to another?

How do I e-mail a confirmation letter (or other reservation correspondence)?

How do I find the credit card number a guest used?

How do I cancel a reservation?

How do I un-cancel or un-check-in a reservation?

How do I add a charge?

How do I get old names off my Taken By list?

How does the Out of Service feature work? Does it affect my occupancy?

   
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