Austin, TX– RezOvation, Inc., the leader in Property Management Systems for inns, bed and breakfasts, hotels, and specialty lodging, received the Society of Technical Communication’s Merit Award for the RezOvation GT Online Help system. RezOvation partnered with TechWrite OnTime starting in 2006 to build and continually improve RezOvation’s highly extensive online help documentation. Word of the Merit Award was received in late January 2008, specifically recognizing Shannon du Plessis, President of TechWrite OnTime, Ben Littler, Senior Product Manager at RezOvation, and Mary Scheltz-Wendel, Head of Quality Assurance at RezOvation. This put RezOvation in good company; other companies recognized by the Society of Technical Communication (STC) in this year’s awards included PepsiCo, Dell, Inc., and Garmin International.
According to John Banczak, Chief Operating Office of RezOvation, “There is more to producing a good product than just the software. Early in the development of our GT product, we knew we wanted to provide our customers with top-notch documentation to use and understand this great program. We are happy to receive this recognition from a recognized and respected organization like the STC.” Properties benefit tremendously by quickly and easily finding tools and tips for using the GT system online. In addition, RezOvation offers full phone, email, and online chat support, training, and guidance to properties from their Austin location. “Working with RezOvation has been a pleasure. Their staff is dedicated to producing the best products, and we were happy to help them round out their offering with our professional documentation services,” explained Shannon du Plessis.
The latest round of praise for the RezOvation GT product comes less than a year after RezOvation became a Microsoft Certified Partner, and only a week after RezOvation launched a major integration project with Intuit’s QuickBooks Merchant Services to enable credit card processing directly through the RezOvation system. RezOvation GT has proven itself to be the easiest to use, state-of-the-art property management system for small- to medium-sized lodging properties. Hundreds of copies of RezOvation GT have been sold since its launch in 2006, with 2008 already off to a record start. Recent product enhancements allow users to send automatic emails or communications to at no extra charge. Innkeepers can also schedule automated emails to be sent before arrival or after departure to each guest, including directions, late check-in policies, area attractions, and satisfaction surveys. RezOvation has also added two more ways to enable online bookings on inn and B&B websites. Now properties can post a fully customized and interactive availability calendar, or install a date search box on any or all of their web pages.
RezOvation is a Microsoft Certified company and the industry leader in property management systems, online reservations, website design and internet marketing for the small hotel, inn, and B&B market. Over 5,000 properties use RezOvation software. RezOvation is part of the BedandBreakfast.com family of companies.
About the Society for Technical Communication (STC)
The STC was originally founded in 1953 and today has over 140 chapters and over 15,000 members. STC is dedicated to advancing the arts and sciences of technical communication. Its members include technical writers and editors, content developers, documentation specialists, technical illustrators, instructional designers, academics, information architects, usability and human factors professionals, visual designers, Web designers and developers, and translators -- anyone whose work makes technical information available to those who need it.
About TechWrite OnTime
TechWrite OnTime is owned by Shannon du Plessis, who draws on her 20 years of business and writing experience to create technical writing solutions for clients. She specializes in online help, user manuals, and e-learning training materials.