Comparison is for an
18 room property |
RezOvation |
Reservation Nexus
Classic Edition |
| You own the software |
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| Unconditional Guarantee |
90 day money back guarantee. Refund for any reason at all - plus $100 back on Booking Engine for your trouble. |
No, ROI Guarantee |
| Works even if your internet goes down |
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Must be online to view information |
| Microsoft Certified |
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| Online Booking Engine with fully confirmed reservations, full deposit and payment processing |
Authorize.net or QuickBooks |
Payment processing is extra charge of $100 month with Autopilot version |
| Booking Engine interface |
4 steps to book single or multiple rooms |
5 steps to book single or multiple rooms |
| Web analytics |
Full referral conversion and eCommerce tracking through Google Analytics to show where you are getting business |
Full referral tracking through proprietary software or Google Analytics |
| Lodging certified credit card processing |
Fully integrated with website, desktop swiper, through Intuit QuickBooks, Authorize.net, and others |
Need Autopilot version ($100/month extra). Transactions are not lodging certified. |
| QuickBooks integration |
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| Microsoft Office integration |
Microsoft Certified and integrated |
Exports to files that can be opened in some Microsoft products |
| HackerSafe protection and PCI compliance |
PA-DSS Certified, daily scans and every property carries the McAfee seal |
Quarterly scan only. Properties do not get to carry seal and see no conversion benefit. |
| Verisign approved |
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| Onward distribution |
Direct to Expedia, Hotels.com, BedandBreakfast.com, Sidestep, Kayak, GDS |
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| Merchant rate inventory controls |
Easy updates to rates and inventory with just a few clicks; option to update distribution channels separately |
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| Group booking functionality |
Easy drag and drop, combined invoicing, more |
With Autopilot version, extra charge of $100 / month |
| Customized marketing lists |
Unlimited customized marketing lists |
Unlimited customized marketing lists |
| Email marketing |
Send through software or export a list to use with third party marketing software |
Extra charge of $100/month for 18 room inn for Autopilot version; 12 emails included a year, after that $.05 / recipient; can use a third-arty marketing service |
| Automatic reservation, birthday, anniversary, or event emails? |
No extra charge! |
Extra charge of $100/month for 18 room inn for Autopilot version |
| Booking Engine customization |
Use your own website theme, choose your colors, use an availability calendar, or embed availability search script right into your website |
Full customization not available; can change color scheme to match website |
| Availability Calendar |
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Calendar and Booking Engine are same product |
| Custom reporting |
Fully customized, menu-driven, unlimited reporting templates using Microsoft Word |
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| Fully-automated backups |
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| Mobile version |
Check availability and book from any Web-enabled cell phone anywhere you have service. |
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| Import data |
Automatic import from CSV or PMS software at no extra cost |
$75 fee if data does not match required format |
| Export data |
Generate reports and view in Word / Excel, or export straight to Excel. |
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| Webervations connection |
Included with monthly package |
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| Database type |
SQL 2005 / Access |
Proprietary |
| Pricing (18 room inn, $500k annual revenue) |
$0 up-front, plus $110/month
5 year cost: $6,600 |
$205/month including Autopilot.
5 year cost: $12,300 |
Reservation Nexus, or ResNexus is a web-based system from Convoyant with some property management features along with an online booking engine. Like all web-only based systems, your internet connection must be working, preferably fast in order for it to function.
ResNexus provides no local copy of customer data and no functionality in the event of internet slowness or an outage. You pay monthly for the life of the system, whether you use it for one month or twenty years. If you are not interested in doing online bookings, web-based systems are generally not a good option as they are slower, limited in functionality, and much more expensive over the long-haul.
Resnexus has no connectivity to any other web sites like Expedia or Travelocity, nor does it connect to GDS systems or to other reservation systems like Webervations. ResNexus also does not provide a Lodging Certified credit card processing gateway for guests that book over the phone or for payments taken when the guest checks in / checks out and no connection or data feed to accounting software like QuickBooks. There has already been one major credit card processor who has cut-off any lodging properties processing credit cards through them that were not using a gateway certified for lodging. In addition, Innkeepers must pay anywhere from $40-400/month extra to use features like group booking functionality or automatic birthday email reminders that are included in other systems at no extra charge.
Note: no fee for RezOvation software when purchasing a monthly plan. Fees still apply for software only purchase. See our pricing page for details.