We hope 2008 is off to a good start for you. We promise to continue to bring you the latest technology and the best service and support in the industry. Read on for some updates about RezOvation Desktop.
We want to hear from you! Please send questions and comments to Support@RezOvation.com, or call 866-565-1800.
Q: We're redecorating one of our guest rooms. How can I designate this in Desktop so that we don't book the room until it's ready?
A: In some cases you may need to block a room out of service due to repairs, because your inn is closed, or because you want to selectively book rooms for certain dates (e.g. during a special event). There are two ways to mark a room out of service: 1) block from the occupancy map (best when blocking a single room for a short period, or two or more rooms for a short period), or 2) block by picking a date range (best when blocking all rooms or a single room for a long period). Read how...
"How many times have I spoken to guests on the phone but for the life of me can't put a face with the name? I've also had return guests who all come in at one time, and I can't remember who's who.
"Then I discovered a little button on my Rezovation screen that said Photos. I clicked it, and a whole new world of guest recognition opened up for me. I realized I could download pictures on my computer and put whatever photo I wanted in there. Now I take pictures with my digital camera of all of my guests while they are here and offer to email them a copy. Whenever a guest calls or checks in, I know exactly who it is.
"Thanks for making my life much easier and allowing me to connect on a very real level with my guests." -- Sammi Lemonik, Marble West Inn, Dorset, VT
How to upload photos to Desktop...
Do you have the latest version of RezOvation Desktop? Version 7.1.0 includes numerous bug fixes and stability enhancements. Learn more...
RezOvation is hitting the road to participate in several trade shows, and we're continuing to host Internet Intensive workshops around the country. We hope to see you soon! The calendar...
What innkeepers say about RezOvation |
"We switched from RezStream to RezOvation this spring and have been saving almost $1000/month on our website and booking engine fees. The savings will be over $10,000/year right to my bottom line, and we love the RezOvation GT product, our new website, and the great overall service." -- Johanna and Scott Kiltoff, Inn on the Riverwalk, San Antonio, Texas
“We were initially skeptical about adding the RezOvation Booking Engine to our website. Once we got it running, we were amazed at the number of reservations we got. We can’t wait to turn on the computer each morning and see how many reservations we have. It’s like a special treat each day!” -- Richard & Rita Smart, Bennett House B&B, Richmond, KY
How does RezOvation work for you? Please let us know! Support@RezOvation.com, 888-565-1800 |
"I found RezOvation Desktop to be well designed, programmed, documented, and supported. We are confident that if there is anything that needs to be handled by a reservation system, RezOvation Desktop will handle it." for Kim Rose Beach Rentals, Phil Borod, Consultant, The Information Craftsman, Inc.
Read what other innkeepers have to say about RezOvation.
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866-565-1800
Support@RezOvation.com
Tell another innkeeper about RezOvation, and get three months' free support!
Ready for a new website?
Market your property with a RezOvation website desgin, hosting and promotion package. We bring you a website that works, at a price you can afford, from people you trust.
"My RezOvation website increased reservations immediately, yet cost a fraction of the competition. My business for August was four times better than the previous year, even with an increase in my room rates!" - Phil Cunniffe, The Hearthstone Lodge |
