Adding a gift certificate to a reservation begins at either the Add Reservation or Edit Reservation window, the Add Retail Sale or Edit Retail Sale window, or the Gift Certificate screen.

Click Add Gift Certificate from the Add drop-down list in the Select Items sections to display the following window.

Type the name of the person who will receive the gift certificate, the name of the person giving the gift certificate and a personal message for the recipient.
Type the dollar amount of the gift certificate. You can hide the dollar amount from the recipient if desired, and specify a face value, e.g. "Good for 1 night" or "50% off any room".
Type the sale price, the date the gift certificate was sold, and any notes to staff. You may also edit the gift certificate number if you wish.
Click the Email or Print button to email or print the gift certificate.
Click Save.