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 July 2008

We hope you are enjoying a busy summer with lots of happy guests. Please read on for news and updates about RezOvation GT.

We want to hear from you! Please send questions and comments to Support@RezOvation.com, or call   866-565-1800 .


Free Training Classes

Want to learn more about your software? Sign up for a free training class, and watch online while a RezOvation expert explains features and functions. Topics include:

  • RezOvation GT Program Configuration Overview
  • RezOvation GT Basic Training
  • RezOvation GT Advanced Training 

More info, schedule, and sign up...


RezOvation QuickBooks Integration

RezOvation GT integrates with QuickBooks Merchant Service for credit card processing at great rates. To process a credit card, just swipe it on your PC; all the data is entered automatically into RezOvation GT and processed through QuickBooks Merchant Service.

Free software: Get credit card processing approval through QuickBooks Merchant Service by July 31, 2008, and get QuickBooks Pro 2008 software edition and Microsoft Certified RezOvation GT software FREE, a total value of $400!
 
Already have QuickBooks? Get either a $100 cash bonus or up to $200 for switching from your current processor.

Sign up today for QuickBooks Merchant Service; there's no application fee and no setup fee!

"I installed the credit card processing through RezOvation GT and QuickBooks. What a great program! I can't believe the ease of use. The credit card number can be swiped once, and then is recorded and exported into QuickBooks, where it is on the deposit list. No more swiping a credit card, remembering to check out customer, and then transmitting every night and then entering it into GT. Last year, I forgot to transmit one account on the old machine and finally caught the error two months later. Also, the rate is cheaper than any other company. Guest TrackerRezovation Support group is helpful and pleasant." -- Wilma Griffin, Camp O' My Dreams, Longville, MN

Learn more...


Marketing to Your Guests

RezOvation GT has many powerful built-in marketing features. You can quickly filter your customers or reservations by almost any criteria, including custom fields that you define. Once you have created a filter, you can:

  • Send email to the filtered customers or reservations using a custom letter
  • Print letters for the filtered customers or reservations using a custom letter
  • Create an email list of the filtered customers or reservations for use in an email marketing application, such as iContact
  • Create a mailing list of the filtered customers or reservations and then perform a mail merge in Word to create mailing labels 

 Learn more...

Questions from Our Users

Q: I have a list of guests' information saved in my email program. Is there a way to upload this information into RezOvation GT?

A: Yes. You can import a list from another software program, such as Outlook or a legacy property management software, into RezOvation GT.

  1. Create a CSV (comma separated list) or Excel file with the customer data. This can include name, address, email, phone, notes, and custom fields.
  2. Download the RezOvation GT customer list template, and format the data within the template. You must use the supplied template otherwise the import will not work.

    Note: If you would like to import referral source information, then you must first add the source to RezOvation GT. Referral sources can be defined by selecting the Referral Sources link under Configuration in the User Definable Lists and Fields section.
  3. Open RezOvation GT and select File > Import Customer List. Browse the location where you saved the customer list template, and open the file.
  4. The customer list will be imported for you. If there is a problem with the formatting, an error message will appear. 

RezO Tip

Bed and breakfast softwareDo you worry about missing reservations while you're away from the inn? Here's the solution! The RezOvation Mobile Booking Engine is FREE for RezOvation Booking Engine customers, and is available for RezOvation Desktop and RezOvation GT.

Features include:

  • Works on almost any PDA or cell phone with web access, including Blackberry, Palm Treo, Windows Mobile, iPhone, Motorola RAZR, and much more!
  • Displays your room availability in real-time. No fear of double bookings when you are away from your inn.
  • Allows you to instantly book a room for a guest.
  • Quick, three-step reservation process allows you to quickly check availability, view rates, and book a room.
  • Sends you a confirmation of the reservation via email.

Read complete details and how to get it...  

RezOvation GT  Updates

Do you have the latest version of RezOvation GT? Make sure you have auto updates enabled so you always have the latest features and bug fixes. The latest enhancements include:

  • Credit card processing through QuickBooks Merchant Service (optional)
  • Automatic reminder and follow-up emails
  • Edit outgoing emails before sending
  • Availability calendar and embedded availability search
  • Online package sales for Booking Engine users

 Learn more...

What innkeepers say about RezOvation

"I was a long-term Guest Tracker user who was reluctant to change programs. I took the plunge with RezOvation GT and found it very similar to Guest Tracker, with even more features. My staff and I are great at service, but we are not tech geeks, so it was important to us to have a system that everyone could adapt to. We are really happy with how easy it was for everyone to learn GT, and now I recommend it to everyone I talk to!" — Crystal Harding, Hotel Macomber and Buckingham Motel, Cape May, NJ

How does RezOvation work for you? Please let us know! Support@RezOvation.com, 866-565-1800     


Staff Spotlight: Drew Jones

Hotel softwareDrew has worked for RezOvation for more than two years, starting as a Rezovation support technician. He provided assistance to innkeepers on a range of questions and technical issues, while learning about the industry as a whole. He then moved to QA (quality assurance), doing daily testing on various coding and feature additions for RezOvation GT, providing feedback and input on all the software changes. After six months, he became the RezOvation Support Manager, where he provides Level 2 support for both innkeepers and our staff.

Drew says he enjoys the friendliness of his co-workers and innkeepers, which creates an enjoyable and interesting atmosphere. "Working with everyone involved in creating RezOvation software has shown me that we provide beneficial and easy-to-use tools and services that allow innkeepers to better manage their business," he said. "Having received numerous compliments about the products, the support staff and the company as a whole, I am proud and thankful to be a part of BedandBreakfast.com and Rezovation software."

Quick Links
RezOvation
RezOvation GT
QuickBooks Merchant Service
RezOvation Booking Engine
RezOvation Websites
Online Support
Travel trends
Calendar of events

   866-565-1800 
Support@RezOvation.com 


Are you as busy as you want to be? Maybe it's time for a new website!
Online reservations

We build sites that sell rooms ... guaranteed. It's absolutely risk-free. We can build you a great looking site at a very affordable price. 

A RezOvation website will give you an excellent return on your investment.

Introductory offer! Get three months' free hosting and promotion -- a $596
value -- when you buy the
standard package!

Contact us to get started: Derek.Nafe@RezOvation.com or 866-565-1800

"My RezOvation website increased reservations immediately, yet cost a fraction of the competition. My business for August was four times better than the previous year, even with an increase in my room rates!" - Phil Cunniffe, The Hearthstone Lodge 


Website design
Tell another innkeeper about RezOvation, and get three months' free support!

 

This message was sent from RezOvation to lonny.burgos@rezovation.com. It was sent from: RezOvation, 700 Brazos, Suite B-700, Austin, TX 78701. You can modify/update your subscription via the link below.

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